Klysopic Sales Policy

Effective Date: January 6, 2025

At Klysopic, we are committed to providing our customers with premium, high-quality food products and an exceptional shopping experience. Our Sales Policy outlines the terms and conditions governing your purchases with us. By making a purchase on our website or at our store, you agree to the terms outlined in this policy.

1. Product Availability and Pricing

  • Product Availability: While we make every effort to ensure that our products are available and in stock, there may be instances where an item is temporarily out of stock or discontinued. In such cases, we will inform you as soon as possible and offer a refund or, if applicable, suggest a suitable alternative product.

  • Pricing: All prices on our website are listed in U.S. dollars and are subject to change without prior notice. Prices are final at the time of purchase and are exclusive of applicable taxes, shipping, and handling fees, unless otherwise stated. Any changes to the pricing after your order is placed will not affect your purchase.

  • Promotions and Discounts: From time to time, we may offer promotions, discounts, or special offers. These offers are subject to specific terms and conditions, which will be clearly stated at the time of the promotion. Promotions are only valid for the duration specified and may not be combined with other offers unless expressly stated.

2. Order Confirmation and Payment

  • Order Confirmation: After placing an order on our website, you will receive an order confirmation email, summarizing your purchase. This confirmation does not guarantee that the items are in stock or that your order will be processed. It is merely a confirmation that we have received your order request.

  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment methods. Payment must be made in full at the time of the order.

  • Order Processing: Once your payment is successfully processed, we will begin preparing your order for shipment. If there are any issues with your order, such as payment errors or product availability concerns, our customer service team will contact you promptly to resolve the matter.

3. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated based on the size and weight of the products, as well as the delivery address. Shipping fees will be displayed at checkout before you complete your purchase. Free shipping promotions may apply to qualifying orders, as specified in the promotion details.

  • Order Processing Time: Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays. Delivery times vary depending on the shipping method chosen and the destination. Estimated delivery times will be provided at checkout.

  • Delivery Issues: Klysopic is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer. Please ensure that your shipping address is correct before completing your order. If your order is delayed or lost during transit, please contact us so we can assist in tracking or resolving the issue.

4. Taxes

Sales tax will be applied to orders based on the shipping address and applicable state laws. The sales tax will be calculated at checkout, and the final price will reflect the tax due. Klysopic complies with all applicable tax laws and regulations in the areas we serve.

5. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information on how we handle returns, refunds, and exchanges. In general, we accept returns on most items within 30 days of purchase, provided the products are in unused and unopened condition. Refunds will be issued in the original form of payment.

6. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate and complete information, including shipping address, contact details, and payment information, when placing your order. Any errors in the information provided may result in shipping delays or incorrect deliveries.

  • Review of Orders: We encourage you to review your order carefully before completing the purchase. Once your order is placed and processed, it cannot be changed or canceled without contacting customer service immediately. If you wish to cancel an order or make changes, please reach out to us as soon as possible.

7. Restrictions

  • Resale Prohibition: Our products are sold for personal use only and not for resale. You agree not to resell any products purchased from Klysopic unless you have received explicit permission from us to do so.

  • Product Use: All products purchased from Klysopic should be used in accordance with their intended purpose. We are not liable for any misuse or unintended consequences resulting from the use of our products.

8. Damaged or Defective Products

In the event that you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will assist you in returning the defective item and will either send you a replacement or issue a full refund, depending on your preference. Please provide photos of the damaged item and packaging to help us resolve the issue quickly.

9. Limitation of Liability

Klysopic is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products. Our total liability in any case is limited to the amount paid for the product(s) in question.

10. Changes to the Sales Policy

We may update or modify this Sales Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top of the policy. We encourage you to review the policy periodically to stay informed of any updates. By continuing to use our website or placing orders, you agree to the terms outlined in the updated Sales Policy.

11. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, please contact us:

By making a purchase with Klysopic, you agree to comply with all terms and conditions outlined in this Sales Policy. Thank you for choosing Klysopic! We appreciate your business and are committed to ensuring a satisfying shopping experience.