Klysopic Shipping Policy

Effective Date: January 6, 2025

At Klysopic, we are committed to providing our customers with an exceptional shopping experience. This Shipping Policy outlines the terms and conditions for the shipping of products purchased through our website. By placing an order with us, you agree to the terms set forth in this policy.

1. Shipping Locations

We currently offer shipping to the United States. Unfortunately, we do not offer international shipping at this time. We may expand our shipping areas in the future, and any updates to our shipping locations will be communicated on our website.

2. Shipping Methods

Klysopic offers a variety of shipping methods to accommodate your preferences. The available shipping methods will be displayed at checkout based on your delivery address. Shipping options may include:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Next-Day Shipping: 1 business day (available in some areas)

Please note that delivery times are estimates and are not guaranteed. Delivery times may vary depending on the shipping carrier, destination, and any unexpected delays.

3. Shipping Fees

Shipping fees are calculated based on the size, weight, and destination of your order. The exact shipping cost will be displayed at checkout before you confirm your purchase. We also offer promotions from time to time that may include free shipping on qualifying orders. Free shipping promotions, when available, will be applied automatically during checkout.

4. Order Processing Time

  • Processing Time: Orders are typically processed within 1–3 business days of receiving your payment. Processing time includes order verification, product preparation, and packaging.
  • Processing Delays: Orders may experience delays due to high demand, product availability, or external factors such as weather conditions, holidays, or shipping carrier disruptions. If there are any significant delays, we will notify you by email.

5. Shipping Address

It is your responsibility to provide accurate and complete shipping information when placing an order. Please double-check your shipping address to ensure there are no errors. Klysopic is not responsible for delays or issues caused by incorrect or incomplete shipping information. If you notice an error in your shipping details, please contact us immediately at info@klysopic.com.

6. Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with tracking information. You can use the provided tracking number to track your order on the carrier’s website.

7. Shipping Restrictions

  • P.O. Boxes: Some shipping carriers may not deliver to P.O. Boxes. If you are using a P.O. Box as your shipping address, please ensure it is compatible with the selected shipping method.
  • Multiple Shipments: In some cases, your order may be shipped in multiple packages, especially if the items are from different locations or require special handling. You will receive tracking information for each package.

8. Delivery Issues

  • Missed Deliveries: If you are not available to receive your package at the time of delivery, the carrier may leave a notice with instructions on how to reschedule delivery or pick up your package.

  • Lost or Damaged Shipments: Klysopic is not responsible for packages lost or damaged during transit. If you receive a damaged or incorrect item, please contact us immediately. We will work with the shipping carrier to resolve the issue and provide a solution, which may include issuing a replacement or refund.

    To report a damaged or lost package, please contact our customer service team with your order number and photos of the damaged item, if applicable.

9. Shipping Delays

Occasionally, orders may experience delays due to factors beyond our control, including severe weather conditions, natural disasters, or shipping carrier issues. While we strive to ensure timely delivery, Klysopic is not responsible for delays caused by external factors. We will notify you if there is a significant delay in your order’s shipment.

10. Taxes and Customs Fees

Sales tax will be added to your order based on your shipping address. For orders outside of Oregon, applicable state or local taxes will be calculated at checkout.

Currently, we do not ship internationally, so no international customs or import duties are applicable. If we expand our shipping regions in the future, customers will be responsible for any import duties, taxes, or customs fees incurred upon receiving the shipment.

11. Changes to the Shipping Policy

Klysopic reserves the right to update or modify this Shipping Policy at any time. Any changes to the policy will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates.

12. Contact Us

If you have any questions or concerns regarding our shipping process, please feel free to contact us:

Thank you for choosing Klysopic! We are committed to providing you with the best service and look forward to delivering your premium products quickly and efficiently.