Klysopic Payment Policy

Effective Date: January 6, 2025

At Klysopic, we are committed to providing our customers with a seamless and secure payment experience. This Payment Policy outlines the methods and terms for processing payments for products purchased from our website. By placing an order on our website or through our physical store, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience and security for our customers. You can make payments using the following methods:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: Customers can opt to pay via PayPal for added convenience and security.
  • Other Payment Methods: We may also accept other secure online payment methods or third-party payment processors, which will be clearly listed on the checkout page during your purchase process.

2. Currency

All payments made on our website are processed in U.S. dollars (USD). If you are located outside the United States, your payment will be converted to your local currency based on your payment provider’s exchange rates, and additional conversion fees may apply.

3. Payment Authorization

  • Authorization: When you place an order on our website, your payment method will be authorized for the total amount of the purchase, including taxes, shipping, and any applicable fees. If payment authorization is successful, we will proceed with processing and shipping your order.
  • Payment Hold or Decline: In some cases, your payment may be declined or put on hold by your payment provider or credit card company. If this happens, you will be notified immediately, and we may request that you verify your payment information or use a different payment method.

4. Billing Information

To ensure the accuracy of your order and to prevent fraud, we may require you to provide valid billing information when placing an order. This may include:

  • Your full name
  • Billing address (matching the address associated with your payment method)
  • Contact information, such as phone number or email

It is your responsibility to provide accurate and up-to-date billing information. Any discrepancies or errors in the billing details you provide may cause delays or issues with processing your payment or shipping your order.

5. Payment Security

Klysopic takes your payment security seriously. We use industry-standard encryption technologies to protect your personal and payment information. All payment transactions are processed through secure payment gateways, and we do not store sensitive payment data, such as your credit card number, on our website.

We are committed to providing a safe shopping environment for our customers and complying with all applicable data protection laws.

6. Taxes and Fees

  • Sales Tax: Sales tax is applied to your order based on your shipping address and applicable state and local tax laws. The amount of sales tax will be calculated and displayed at checkout before you complete your purchase.
  • Shipping Fees: Shipping charges are calculated based on the size and weight of your order and the delivery address. Shipping fees will be clearly displayed during checkout and will be added to your total order cost.

7. Payment Processing Time

Once your order is placed, payment will be processed immediately. If your payment method is successfully authorized, we will begin processing your order. However, in some cases, there may be delays in payment processing due to technical issues, such as problems with your payment provider or security checks. If there are any issues, our customer service team will contact you to resolve the matter.

8. Refunds and Adjustments

Refunds for canceled orders, returned products, or adjustments to your order will be processed back to your original payment method. Please refer to our Refund and Return Policy for more details on how refunds are issued.

Refunds may take 5-10 business days to appear in your account, depending on your payment method and financial institution.

9. Fraud Prevention

Klysopic takes fraud prevention seriously and may take additional steps to verify payment information if necessary. This may include:

  • Verifying the billing address
  • Contacting you to confirm payment details
  • Reviewing your payment history or order pattern

We reserve the right to cancel or refuse orders that we suspect to be fraudulent or high-risk. If we cancel an order, we will notify you and issue a full refund for any payments made.

10. Subscription Services (If Applicable)

If you have subscribed to any recurring services, such as subscription boxes or memberships, your payment will be automatically processed according to the subscription terms. You will be charged based on the frequency of the subscription, and any changes to your subscription will be reflected in the payment amount.

You can cancel your subscription at any time by following the cancellation instructions provided on our website or contacting our customer service team.

11. Payment Disputes

If you have any issues or concerns regarding a payment, please contact us immediately. Our customer service team is available to assist you with payment inquiries, disputes, or errors. We are committed to resolving any payment issues as quickly and efficiently as possible.

12. Changes to the Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any changes. By continuing to use our website or make purchases after changes are made, you agree to the updated Payment Policy.

13. Contact Us

If you have any questions or concerns about this Payment Policy or need assistance with a payment issue, please contact us:

Thank you for choosing Klysopic! We are committed to providing you with a secure and smooth shopping experience. If you have any questions, our team is here to assist you.